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  1. As many of our existing customers will already know, all the wood pellets supplied by Liverpool Wood Pellets are the Enplus A1 grade ‘Balcas Brites’ brand which are supplied to us by Balcas, who are the largest supplier of wood pellets in the UK and Ireland.  This includes the 15kg bags we sell in ‘LWP’ packaging which are delivered to us in bulk from Balcas and bagged here at our factory in Liverpool.  We love Balcas Brites pellets! We get sent samples of other pellets every month from other UK, European and International wood pellet producers looking to secure our business but we’ve never found another pellet which stands up to comparison with Balcas Brites pellets when tested.

    Maintaining the same consistently high quality of pellets is something that has always been vitally important to our business, particularly as our sister company Tundra Wood Heating Systems supplies advanced biomass boilers.  Like all biomass boilers one of the most important factors to ensure trouble free use and low maintenance is the quality of the fuel used.  Using sub-standard fuel can result in a build up of incombustible material (known as clinker) and eventual breakdown.  Tundra have seen such problems with boilers where the owners didn’t use Liverpool Wood Pellets for fuel supply, but in almost six years of operation we’ve never had a single problem caused by our Balcas Brites wood pellets and with regular QC testing we can state categorically that we never will.  This is something which we are incredibly proud of and explains why we love our Balcas Brites pellets. You should too.  Even if you’re using them for horse bedding rather than biomass fuel the same high quality principles still apply – the wood pellets are triple dust extracted and contain absolutely no additives....
  2. Last week Liverpool wood pellets were contacted by customer June Whitelaw.  She had a wood pellet boiler system installed by our sister company Tundra Wood Heating Systems last October.  As part of the warranty offered by Tundra for biomass boilers they insist that Balcas Brites wood pellets must be used in Tundra boilers.  This is not a marketing technique to ensure customers buy their wood pellets from us, indeed as long as they use Balcas Brites wood pellets in their boiler they can be purchased from anywhere a customer wishes.  The actual reason for this is that our colleagues at Tundra have seen time and time again the problems which can be caused by using inferior wood pellets in biomass boilers...