Q: How will my ordered by unloaded at the delivery address?
A: There will need to be access for a minimum 7.5 tonne vehicle. Pallets are a standard 1 x 1.2 metres and the lorry will have a tail lift to get the pallet off the vehicle. If you have unlevel ground, a gravel drive you may have problems with delivery.
Q: Will my wood pellets be dusty?
A: All our pellets are double dust extracted and are of the highest quality, to a DIN rating.
Q. Do we deliver to anywhere in the UK?
A. Yes we deliver to anywhere in the UK although some outlying regions carry a delivery surcharge.
Q. Can your products be stored outside?
A. All our products can be stored outside as long as they have a waterproof cover over them.