|We aim to deliver the majority of Liverpool Wood Pellets orders within 3 working days, but please allow 7 working days for delivery when placing orders. If required sooner please contact us and we will assist wherever possible.
If you need to rearrange delivery, please contact us as soon as possible, on 0151 236 9181 so that we can inform the courier company. Please note that the delivery company will charge us if there is nobody to receive the delivery, or access is restricted, and they have to try again. Whilst we understand that your circumstances can change, we do reserve the right to pass on these costs to you.
|Specific Delivery Day|
|Why not choose a convenient delivery date when you order? This is no problem, and helps both us and the delivery company to manage our orders and deliveries. Whilst we can’t give an exact time of delivery, we can make it easier for you to arrange days off work, or for someone to receive your order.
If you need a next working day delivery, this can be arranged too, but there will be an additional charge of £10 per pallet. Please ring us on 0151 236 9181 to arrange next day delivery. Saturday delivery can also be arranged too for an additional charge of £50.
|Information when Ordering|
|Please make sure that you give us any helpful instructions and information if your property or business premises are hard to reach, or will be unsuitable for a large lorry. A mobile number will be useful too.
Things to consider...